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Service

All Brands, All Models, One Team.

We understand our clients rely on fast, fuss-free genuine parts, service and warranty back-up. That’s why our Customer Support team is on hand to make sure you can access qualified, professional and highly skilled technicians when you need them most.

We provide service support for all models of generators, lighting towers, pumps, and diesel engines from our global network of service centres.

We back our capability with our 24/7 Service availability, as we understand that equipment downtime can be a significant detriment to productivity and efficiency, and the potential effect some equipment may have on safety and the environment.

Our  service offering: 

  • Countrywide Services and Regional Support
  • 24/7 Mobile Services
  • Equipped Workshops
  • Genuine Parts
  • Installation and Commissioning
  • Routine Maintenance
  • Warranty Support
  • Emergency Repair

We can support your business with additional services such as:

  • Load bank testing
  • Site Refuelling 24/7
  • Battery condition testing & monitoring
  • Oil testing
  • Fuel testing
  • Coolant testing
We have all our own employees on the ground dedicated to our customers, whose pioneering attitude distinguishes us from our competitors.
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Email Service branch locator

parts-service-skyscraper
North America
Sales, Parts & Service
11000-A South Commerce Blvd
Charlotte, North Carolina NC 28273
Tel: +1 704 587 3377
Fax: +1 704 587 3388
Australia
Sales, Parts & Service
12 Hoskins Road
Landsdale, WA 6065, Australia
Tel: +61 (0)8 9302 7000
Fax: +61 (0)8 9302 2122